Delete your Unwoofled account
In the app (fastest)
- Open Unwoofled and go to Settings.
- Tap Delete account and confirm.
This deletes your account straight away, with your dogs' profiles, plans, sessions, clips, Listener events, reports and share links. If you want a copy first, tap Export my data in Settings before you delete.
Delete some of your data, keep your account
You can remove parts of your data in the app without deleting your account:
- A dog: on the home screen tap Dog profile, thenDelete and confirm. This deletes that dog's plans, every logged session and any shared reports.
- A video clip: open the clip and tap Delete clip. It is removed from your phone and from our server. While you are adding a clip to a session, the Remove clip button drops it.
- A report share link: on the home screen tap Trainer and vet report, thenStop sharing. The link stops working at once.
- A device: in Settings > Devices, tap a device and chooseRemove.
- A household member: in Settings > Household, the owner canRemove a member, and a member can Leave household. Sessions they logged stay with the dog.
To ask us to delete other specific data, write to support@unwoofled.com (write an email) from the email address you sign in with.
Without the app
Write to support@unwoofled.com (write an email) from the email address you sign in with and ask us to delete your account. We delete it within 30 days and reply when it is done.
What we keep
Nothing from your account. Backups are overwritten on their normal schedule. Deleting your account does not cancel an App Store or Google Play subscription: cancel it in the store first, or in the app under Settings > Manage or cancel subscription.
The privacy policy has the details.